At Abaya Corner, we strive to ensure your satisfaction with every purchase of our abayas. However, if you find that your purchase doesn’t meet your expectations, we have a comprehensive return and refund policy in place to address your concerns.

 

  1. Return Conditions:
    • Abaya must be unused, unworn, and in the same condition that you received it.
    • It must also be in the original packaging with all tags intact.
    • Returns must be initiated within 3 days from the date of received.
    • We do not accept returns on items that are on marked as clearance.
    • Customized or personalized abayas are also non-returnable unless they are defective or damaged.
  2. Return Process:
    • To initiate a return, please contact our customer service team at +92 317-2042230 to obtain.
    • Ship the item back to us using a trackable shipping service, and ensure that it is securely packaged to prevent damage during transit.
    • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
  3. Refund Policy:
    • Once we receive and inspect the returned item, we will notify you of the status of your refund.
    • If your return is approved, we will initiate a refund to your original method of payment.
    • Please note that it may take some time for the refund to be processed and for the credit to appear in your account..
  4. Exchange Policy:
    • If you wish to exchange your abaya for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.
  5. Damaged or Defective Items:
    • If you receive a damaged or defective abaya, please contact us immediately with photos of the damage or defect.
    • We will arrange for a replacement or refund as soon as possible, at no additional cost to you.
  6. Contact Us:
    • If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to reach out to our customer service team for assistance.

 

Please note that this return and refund policy is subject to change without prior notice. We reserve the right to amend or modify any terms or conditions at our discretion. Thank you for choosing Abaya Corner for your abaya purchases.